Business process modeling
Business process modeling is a set of activities performed by business consultants or business process analysts for companies in order to determine how a given organization operates (AS-IS state) and may be a starting point for determining the target way of working (TO-BE state), but does not have to be. Sometimes it is about presenting the AS-IS state in an orderly manner. From the graphical description of the process model, it is possible to deduce the sequence and order of individual steps in the process. The process map shows the relationships between objects in the process, and the model shows the course of the process. Currently, the most popular notation for modeling is BPMN, and this is what I use to create my maps and models.
In business process modeling, I am inspired by the Kaizen philosophy and the Toyota Way, which is an approach to running a company based on continuous improvement and refinement of management and production processes at all levels. The basic rule of this philosophy is the continuous involvement of employees at all levels and the desire to continuously improve the quality of the company and its products.
Certificates: Six Sigma Green Belt, Lean Leadership
Business projects: classic waterfall, agile, and scrum
How would you prefer…?
– A –
You need to build a new warehouse. You’re unlikely to do it yourself. You’re looking for an architect, an electrician, a painter, you want to replace the windows, and so on. You don’t know how long it will take or how much it will cost. However, you know that not everything can happen at the same time, because first you need the walls, then the doors. It all has to be organized in terms of time. What if a professional gets sick? What if the sand supplier fails to deliver, how long will the construction be delayed? Dozens of people will contact you about this.
– B –
Now imagine that you hire a project manager who will work with you to determine what needs to be done, find specialized contractors, and agree on the terms of payment with them. They will establish a detailed work plan with a breakdown of tasks. They will keep you informed about the progress of the work, tell you about possible risks and what can be done about them.
If you choose A, you don’t need a project manager.
If you choose B, choose a good project manager.
In 30% of projects, I use the classic or traditional approach, also known as waterfall, which identifies the sequence of steps that must be performed. I use it for large projects with many dependencies, connections, and decision-makers.
In 70% of projects, I use agile approaches, where the project is seen as a set of relatively small tasks, the scope of which can change at any time to best meet the client’s needs.
Certificates: Senior Project Manager IPMA B, PMP.
Business consultations
I consult companies only on topics in which I have knowledge and experience in international markets, gained over many years. Since 2002, I have been associated with various companies and corporations, and have worked with and in many countries around the world: the US, Sweden, Germany, the Czech Republic, Turkey, Italy, and China. My interests have evolved. In the early years, I focused mainly on accounting and cash flow issues. In the following years, I worked on improving the organization’s operations. Later, as Market Manager for Europe, I focused on purchasing issues. Since January 2021, I do mainly IT projects (ERP, IT Support Organization, Data Center, Voice, unified communication).
I offer consulting services also in the following areas:
Supply Chain Management – 8 years of experience
The global pandemic has shown that the current approach to supply chains is not optimal. Do you know what to do to ensure a higher level of supply and production excellence? With 8 years of experience in supply chain management, I can support your efforts, analyze the situation, and provide comprehensive data to support decision-making throughout the supply chain.
- Corporate Social Responsibility (CSR) – 5 years of experience
This is a concept whereby companies take social interests and environmental protection into account. For them, being responsible does not only mean meeting all formal and legal requirements, but also increased investment in human resources, environmental protection, and relationships with stakeholders who can have a real impact on the effectiveness of these organizations’ business activities and their innovation. I can show you and teach you how to improve your market position through CSR.
Cultural differences in business – 20 years of experience
Understanding cultural diversity in business is important for the quality of relationships with our colleagues and business partners. Knowledge about differences and expected behaviors can improve the quality of communication and prevent many problems. I can advise you on many issues. For example:
If you know that you will be negotiating with entrepreneurs from the East, expect long information sessions before the negotiations begin.
- If you want to work with Germans, adapt to the required manner of communication and always meet deadlines.
And did you know that the weekend is not Saturday and Sunday in all countries?
The company runs like clockwork (development program)
In this development program, I will help you create a perfect company, i.e.:
- profitable,
with committed employees,
- and open to new market opportunities.
How?
- I will describe your company’s processes and procedures so that everyone knows what to do and when to do it – even when you are not there. It’s time for efficiency, productivity, and harmony!
- I will help you organize the division of tasks to maximize the potential of each employee. No more frustrating and ineffective tasks!
- I will set up your finances or optimize your company’s financial management so that you are guaranteed cash flow and don’t have to worry about current or future obligations and plans.
Company Revolutions (recovery program)
Company Revolutions is my original recovery program for companies.
This program has three options:
- Makeover
- Transformation
- Revolution
The first option is a company “cosmetic makeover.” In a nutshell, it involves improving and polishing only certain aspects of the company.
The second option is a metamorphosis, transformation, or evolution, i.e., introducing changes gradually (change management).
The third option is revolution, where I introduce and monitor changes in a short period of time (change management).
In each case, we also measure the effect we wanted to achieve. Whether it is a 15% increase in sales, a 20% reduction in operating costs, or freeing up the CEO’s time and reducing his workload to two days a week.
I start the revolution with a diagnosis, which can be compared to an audit, and which will show us what is happening in your company and why. We will listen to all interested parties and define areas for work. Examples of issues include: division of tasks and working time, responsibility for tasks and delegation, cash flow, compliance, the company in a laptop, or employee motivation.
Through the client's eyes
It answers the question of how your customer sees you and what you can do to improve the company’s image if necessary.
CONTACT ME
Katarzyna Cierpka
